Terms And Conditions
By booking a Course with Aboard Boat Coaching (ABC), you are agreeing that Aboard Boat Coaching can retain your data provided, for the purposes of course administration, contact with you, (both now and in the future) and your safety & welfare. Your data will be kept for up to 5 years and then deleted securely. Aboard Boat Coaching will not use your data for any other reasons and will not pass your data onto a third party for marketing purposes, although your data may be supplied to the Royal Yachting Association (RYA) for example certificate registration.
By booking a Course with Aboard Boat Coaching you accept that there may be an element of risk associated with the chosen Course and that you are liable for any accident that is your fault or when not taking actions or advice from the Instructor. You understand that liability Insurance is in place with both Aboard Boat Coaching Ltd and also the individual Instructor responsible for your Course.
On receipt of your booking we will forward to you full joining instructions. If you make an enquiry, we will contact you to discuss your specific needs. We will then send you a confirmation letter by email, clearly setting out the details of your course or the activity, dates, and the cost. If you require a receipt just let us know and one will be arranged. You should read these Terms & Conditions, tick to state you have read and understand them and then your booking will be allowed to proceed onto the payment section.
Each booking is paid for in full via the web-site or we can cater for telephone bookings (in certain circumstances) accompanied by a 25% deposit of the total cost. Payment of any balance must be made 28 days prior to the start of the course, or immediately if you are booking less than 28 days in advance. Bookings are only considered firm on receipt of the deposit or payment in full. Payment may be made by Bank Transfer or Credit/Debit Card. Please note normal methods of booking are full payment via online booking. If we invoice you, payment should be made via transfer within 7 days or prior to the commencement of your course, whichever is soonest.
Cancellation by you the client
You may cancel your booking at any time. If you do this more than 28 days before the activity, your payment or deposit will be returned in full. We will retain the total fee if you or any member of your party cancels less than 28 days before the activity start date. We will attempt to offer you further dates should this happen when we retain your fee. We will then attempt to find you a space on another course date.
If we cancel the activity for any reason, and we are unable to accommodate you on another date, our liability will be limited only to the return of any monies already paid. For ABC to cancel would only happen however in exceptional circumstances.
Changes to your booking
Should you wish to alter the date or type of activity/course from that of your original booking within the 28 day period, we will make every effort to reschedule subject to a rescheduling charge of 25% of the total activity cost. You will also be liable for any activity specific costs which we are not able to recover, for example but not limited to, classroom, Instructor costs or payments.
We reserve the right to cancel/curtail your activity due to circumstances amounting to “Force Majeure” these include, but are not limited to, war, riots, government action, terrorism, fire, severe weather conditions, strike action, Pandemic and all similar events outside of our control. Where such circumstances do occur, we will not be liable to pay you a refund or offer any compensation.
Aboard Boat Coaching have full Public Liability insurance for the activities in which we engage in. All our Instructors are encouraged to take out their own personal liability Insurance. We do advise however that you consider taking out any adequate personal insurance that you feel necessary.
All customer’s personal data will be treated in the strictest confidence under GDPR and under no circumstances will any details be passed onto a third party without your prior consent. Sometimes the Royal Yachting Association will be supplied with or inspect your details and you agree to this possibility by accepting theses Terms & Conditions. We retain data for 5 years unless you agree we can retain it longer.
Although rare, sometimes students just do not satisfy the requirements of the course in their ability to complete it, their confidence levels fall short, or they have not enough prior experience before completing the course. It would not be right and indeed it is sometimes dangerous to issue a competence certificate in such circumstances. Should this occur then an action plan will be drawn up by the Instructor and arrangements made to get the student back to complete their action plan with us. Action plans should be regarded as Course development and not a failure, often students just take a little longer than others to be competent in the learning or skills being taught.
Aboard Boat Coaching Limited is the registered name for the business. John Abel is the Financial Director and Principal of the training school and Mike Coulson is the Operational Director and Chief Instructor. Our registered company number is 11216321 and the registered address is: Unit 22 – 23 Universal Marina, Crableck Lane, Sarisbury Green, Hampshire SO31 7ZN. You can contact us at firstname.lastname@example.org for financial related enquiries, or email@example.com for training related enquiries. Our operating address is Unit 22 – 23 Universal Marina, Crableck Lane, Sarisbury Green, Hampshire SO31 7ZN.
I agree to and have read the terms and conditions of booking:
(You are deemed to have accepted these terms and conditions by placing a booking with Aboard Boat Coaching Limited)